No deposit is needed to book — you settle up at the salon after your appointment. Please give us at least 24 hours notice if you need to cancel or move your appointment so we can offer the time to someone else. There is no cancellation or no-show charge, but repeated no-shows may mean we ask you to call to book.
You can cancel online up to 24 hours before your appointment, and reschedule up to 24 hours before (maximum 2 reschedules per booking).
Booked as a guest? Use the confirmation number in your email plus the email address you booked with to move or cancel your appointment online.
There is no charge for cancelling, but please give us as much notice as you can.
Repeated no-shows may mean we ask you to call the salon to book in future.
If we need to cancel or move your appointment, we'll notify you by email right away.
Last updated 2026-10-03.