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Questions

Everything you might want to ask.

If your question isn't here, call us or send a message — we answer both.

Booking an appointment

How do I book?

Book online at any hour: choose your service, pick your stylist or leave it to us, then choose from the times that are genuinely free. You'll get an email confirmation straight away with a confirmation number. You can also call us on 4312670205 during opening hours.

Do I need an account?

No. You can book as a guest with just your name, email and mobile number. Creating an account simply means your appointments, history and details are saved for next time.

Do you take walk-ins?

Loc and braid work takes hours of dedicated chair time, so appointments always come first. If you're passing by, call ahead — if there's room that day, we'll happily fit you in.

Can I ask for a specific stylist?

Yes. Choose your stylist during booking, or select any stylist and we'll match you with whoever is free at the time that suits you.

How far ahead should I book?

Installations and micro locs take a full day of a stylist's time, so those dates go first — two to four weeks ahead is sensible. Reties and washes are usually easier to fit in at shorter notice.

What if nothing is available when I need it?

Join the waitlist with the dates that work for you. When someone cancels, we email everyone whose request matches the freed slot before it goes back online.

Before your visit

Should I come with my hair washed?

Come with clean, product-free hair for installations and micro locs, and dry rather than damp if you can. For a retie, come with clean washed hair. If you'd like the wash done here, add the wash service when you book so we allow the time for a fee.

Can I bring my own extensions or hair?

Yes, you're welcome to bring your own hair. Tell us in the notes when you book so we know what we're working with, and bring a little more than you think you'll need.

How long will my appointment take?

Every service on the menu shows its own length, and that time is reserved for you alone. Micro locs installations run around eight hours, so plan for a full day, bring a charger, and eat beforehand.

Can I bring my child, or someone with me?

Children being styled are very welcome — book from the kids' menu. For long appointments, space is limited, so please keep company to one person.

Prices and payment

Do I pay a deposit?

No deposit is needed. You pay in full at the salon at the end of your appointment.

Are the prices on the site the final price?

The listed price is the starting price for that service. Very long or very dense hair, extra parting work or added hair can raise it — we'll always tell you the final figure before we start, never after.

Is there a cancellation or no-show fee?

No. We only ask that you tell us at least 24 hours ahead so someone on the waitlist can use the slot.

Changes and cancellations

How do I change or cancel my appointment?

Open the confirmation email, or look your booking up with your confirmation number and email, and move or cancel it yourself — up to 24 hours before the appointment. Closer than that, please call us.

What if I'm running late?

Call as soon as you know. We'll keep your slot if we can, but past about fifteen minutes a long service may have to be shortened or moved to another day, out of fairness to the client after you.

Getting here

Where are you and is there parking?

We're at 166 Broom Road, Westphal, NS B2W 6R2. There's free street parking outside, and directions are one tap away on the contact page.

Which days are you open?

Our full opening hours are listed at the bottom of every page and on the contact page. Online booking only ever shows times we're genuinely open.

Still unsure which service you need? Book a 30-minute consultation and we'll work it out together.

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